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After-Sales Service, Maintenance & Support

After-Sales Service, Maintenance & Support

Technical support that safeguards production continuity

Sepak Industries provides structured after-sales service, maintenance and ongoing technical support to ensure critical process equipment continues to operate safely, efficiently and predictably throughout its service life. Our support model is built around one objective: protecting production continuity.

Unlike suppliers who disengage after commissioning, Sepak remains involved long after equipment handover. We support systems we have designed and fabricated—as well as selected third-party equipment—through responsive technical assistance, spare parts supply, troubleshooting and targeted upgrades as operating conditions evolve.

Our ability to support clients is underpinned by a long-established supply chain developed since 2001. We maintain direct relationships with instrumentation, automation, mechanical and materials suppliers, allowing rapid sourcing of replacement parts without reliance on overseas lead times or multiple intermediaries.

Sepak provides on-call technical support for time-critical issues, delivered by engineers familiar with the original design intent of the system. This enables faster diagnosis, clearer accountability and decisive resolution—whether via remote support, software changes or site attendance.

We support preventative maintenance planning, inspections, control system updates and targeted modifications to extend asset life, maintain compliance and adapt systems to evolving production requirements—without unnecessary replacement or disruption.

Support & response capability

  • On-call engineering support for critical systems
  • Local stock of common and critical spare parts
  • Established supplier network since 2001
  • Direct access to original designers and programmers
  • Remote diagnostics and control system support
  • Planned maintenance and lifecycle upgrade advice
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